Return Policy

General Returns Policy

You may return new, opened or unopened items sold and fulfilled by within 90 days of delivery for a full money back guarantee less shipping & handling if you are not satisfied.

Contact customer support at: or 877-359-8459 to return the item(s) for a full refund. All returned items must have a Return Authorization Number (RMA). Please write RMA number clearly on the shipping label for a refund.  We will not be responsible for any lost packages.  For exchanges, please see below. Items should be returned in their original product packaging.

If an item was purchased from a third-party seller, you must return the product directly to the sender.

If product is returned to sender, the customer will be attempted to be contacted before a full refund is issued.

If product is lost or customer never receives it, please contact customer support so we can verify the ship to address & tracking number issued by the shipper.


Partial refunds

  • Partial refunds are issued for an item if multiple items were purchased & if there are problems with a part of your order (ex. damaged or tampered item). Contact customer support to return or exchange the product that there are issues with within 60 days of delivery.
  • Receiving a Refund
  • We’ll request a refund after we receive & process your return.
  • This time period includes:
  • 5 to 10 business days for us to receive your return from the shipper
  • 3 to 5 business days for us to process your return
  • The time it takes your bank to process our refund request (see below for specific guidelines)

We will notify you via e-mail of your refund once we’ve received and processed the returned item.

If you do not receive your refund within 4 weeks from the day you sent us your return, please contact us for help.


How Refunds Are Issued

If you paid by: Your refund will go to
Credit card Credit card
Bank account Bank account
Promotional certificate No refund issued


Product-Specific Return Policies

Non-Returnable Items does not accept returns of the following items:

  • Items that are classified as hazardous materials or use flammable liquids or gases
  • Any product missing the serial number or UPC
  • Gift cards
  • Items purchased from sellers other than



If you received a faulty item and need to exchange it for the same item, please contact customer support to request a replacement. If you would like to exchange an item for a different one, please return the original item (you will be refunded your original purchase price once we receive the item) and place another order for the item you wish to purchase. You do not have to wait for us to receive the original item before placing the new order.

Please note that it takes us 3 to 5 business days to process returns once they arrive at our Returns Center.


Items Purchased from Other Sellers

As the Web site offers items for sale both by and by registered third-party sellers, it is important in the returns process to know from whom the item was purchased.

If you have not received the refund within 4 weeks of sending your order back, please contact the seller. If the seller does not respond to your concerns, please contact customer support. subsidiaries operating on third-party platforms may have different policies. Merchant policies are accessible before ordering, wherever product details are made available.

If the item to be returned was not sold or fulfilled by, you will need to contact the seller directly.

In-Store Returns

Items purchased from cannot be returned to a physical store (such as Target or Office Depot stores). Items purchased from Warrior Rx Merchants are subject to the individual merchant’s return policy.


Using Our Mailing Label

The return mailing labels obtained from our customer support center are valid only for returns shipped within the U.S. However, you can still receive a return label for items shipped outside of the United States. In that case, you’ll receive an address label where you’ll initially need to pay for the postage.

Each return mailing label is coded for a specific shipment. Please do not include items from other orders, or other shipments from the same order, in the same box, or you will not receive the correct refund. Each shipment must be returned using a separate mailing label.

If you use this mailing label and the return is a result of our error (you received an incorrect or defective item, etc.), we’ll pay the return shipping costs.

If you use this mailing label and your return is not the result of our error, the shipping cost of that returned item will be deducted from your refund. The amount deducted will be equivalent to standard shipping costs for that item.